Privacy
The short version: we keep what we need to book and run your sessions, never your card details, and you can delete your account.
What we keep
Your name, WhatsApp number and, if you give it, your email; your university and courses.
Your requests, bookings, payments, refunds and receipts. Card details are typed on SADAD's page and never reach us.
Messages with our team and with your tutor inside Q-Tutoring, and when you joined each session (from Zoom). Sessions are not recorded.
Why
To find you a tutor, book and run your sessions, take payments and refunds, help when something goes wrong, and keep everyone safe.
Who helps us
Google Cloud and Supabase host our service and data (in India). Meta runs WhatsApp. SADAD takes payments. Zoom runs the sessions. Cloudflare serves our website and checks that forms are sent by people.
We never sell your data or share it for advertising.
How long we keep it
Your profile while you have an account. Booking and payment records as the law requires, without your personal details once your account is deleted.
Security records of what you do here (sign-ins, forms, messages), with their network address, for 2 years, even after your account is deleted.
If we invited you to apply as a tutor, your teaching video is kept in Google Cloud in the US until 30 days after we decide.
Your choices
Email support@qtutoring.qa for a copy of your data or to correct it.
Delete your account in the app (Account, Privacy) or on this website. You're signed out at once and we finish within 30 days.